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Cancellation Policy

Consumer Cancellation Policy

Consumers are entitled to cancel their contract declaration in written form (letter, fax, email). No reason for cancellation need be given. The cancellation period is 14 days, beginning with the receipt of a separate notice of the right of cancellation after order placement. Your right to cancel expires if you participate in the seminar. Cancellation is free of charge. The deadline is met by timely dispatch of the cancellation notice to:

best-practice innovations GmbH
Norbertstr. 32
50670 Köln

or by email to

Daniela Henn
Training Services and Quality Management
+49 221 964 346 33